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Common Questions

When will my order ship?  When will my order ship? 

In stock items ship in 5-7 business days; all back ordered items can take 2-3 weeks for delivery. 

What if I am on other topical products and acne medications?  What if I am on other topical products and acne medications? 

We recommend being off topical products and medications for 2 weeks prior to use. You cannot use any other facial products with this system. 

Can I wear makeup?  Can I wear makeup? 

The only approved make-up brand to work with this kit is Priia. Any other makeup brand may prevent you from getting clear. We recommend ordering samples to find your perfect match.

How long will it take to clear skin?  How long will it take to clear skin? 

On average, 4-5 months with no treatments being received. Timeframe depends on how compliant customer is with product regimen, along with diet and makeup recommendations.